Account Manager

Job Description

Tyler Media is looking for Account Managers to join our Sales Department. You will act as a liaison between our stations and our clients, ensuring customer satisfaction.

As an Account Manager, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end.

Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.

Responsibilities

·         Manage key accounts

·         Act as the point of contact for clients

·         Organize regular client meetings to discuss their requirements

·         Create proposals

·         Advise business how to use stations

·         Resolve problems and handle complaints in a timely manner

·         Identify new potential customers

·         Ensure goals are met

·         Stay up-to-date with new features and product launches

·         Establish best practices

·         Monitor and report on sales performance analytics

·         Suggest innovative ideas to increase sales and improve customer experience 

Requirements

·         Hands on experience with customer service

·         An ability to gasp client needs and to increase customer engagement

·         Solid knowledge of MS Office

·         Understanding of sales performance metrics

·         Excellent communication skills

·         Analytical and time-management skills

·         Bilingual strongly preferred but not required

Send your resume to: jobs@tylermedia.com